Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling involves risk, and there is always a possibility of losing money. Please gamble responsibly and only with money you can afford to lose.
Our commitment is to provide a safe and secure gaming environment while promoting responsible gaming practices among all our players in India.
Age Verification & Legal Requirements
In India, you must be at least 18 years of age or meet the legal gambling age requirements in your state to participate in online gaming on Parimatch.
We strictly verify the age and identity of all players. If you are under the legal gambling age, please do not register or attempt to play. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Recognizing the warning signs is the first step toward responsible gaming. If you experience any of the following, you may have a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Gambling with increasing amounts of money to achieve the same level of excitement
- Difficulty controlling, cutting back, or stopping gambling
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the extent of your gambling
- Using gambling to escape problems, stress, anxiety, or depression
- Risking or losing important relationships, education, or career opportunities due to gambling
- Asking others for money to fund gambling or cover gambling debts
- Experiencing mood swings or becoming irritable when unable to gamble
- Feeling a compulsive need to gamble with larger stakes
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Set a maximum amount you are willing to lose over a specific time period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Time-Out/Cool-Off Period: Take a break from gaming for a specified period (hours, days, or weeks) without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gaming for an extended period (typically 6 months to permanently)
To access these tools, log into your Parimatch account and visit the Responsible Gaming section, or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India & South Asia
- Indian Psychiatric Society (IPS): Mental health support and gambling disorder resources
- AASRA (Befrienders): Helpline for emotional support - +91-22-27546669
- iCall: Mental health support - +91-9152987821 or visit www.icallhelpline.org
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk - Free support and counseling
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Confidential support
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org - 1-800-522-4700 (Helpline)
These organizations offer free, confidential support and can provide counseling, information, and resources to help you or your loved ones.
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Speaking to someone about your concerns is a sign of strength, not weakness. Whether you reach out to a friend, family member, healthcare professional, or dedicated support organization, professional help is available.
Remember: You are not alone, and recovery is possible. Contact one of the support organizations listed above or speak with a mental health professional today.
Parimatch is committed to supporting responsible gaming. Together, we can ensure gaming remains safe and enjoyable.